Terms & Conditions – TRENQO

Welcome to TRENQO. By browsing our website or purchasing from us, you agree to the following Terms & Conditions. Please read them carefully before placing your order.

1. Agreement to Terms

Using our website or making a purchase means you accept these Terms & Conditions. If you do not agree, we kindly ask you to refrain from using our services.

2. Product Availability

All items listed on our website are subject to stock availability. TRENQO may update, limit, or discontinue products at any time without prior notice.

3. Pricing & Payment

• All prices are displayed in Bangladeshi Taka (BDT) unless otherwise specified.
  
• Prices may change at any time due to market conditions or internal updates.
  
• While we do our best to ensure accurate pricing, TRENQO reserves the right to correct any errors before or after an order is placed.

4. Order Process & Confirmation

After you place an order, you’ll receive an email or SMS confirming your order details. Please note:

• This confirmation is not the final acceptance of your order.
  
• TRENQO may cancel or adjust an order due to stock shortages, payment issues, or unforeseen circumstances.

5. Shipping & Delivery

• We aim to deliver within the mentioned timeframes, but delays may occur due to courier services, weather, or other external factors.
  
• Delivery times vary depending on location. Once dispatched, tracking details (if available) will be shared with you.

6. Returns & Exchanges

• Returns or exchanges are accepted only as per our Return & Exchange Policy.
• Items must be unused, unwashed, and returned with all original tags and packaging.
• Products damaged due to misuse or negligence will not be eligible for return.

7. Intellectual Property

• All content on the TRENQO website, including images, text, designs, and logos, belongs to TRENQO and is protected under copyright and trademark laws.
• Any unauthorized use, reproduction, or distribution is strictly prohibited.

8. Privacy & Security

Your privacy matters to us. Please review our Privacy Policy to understand how we collect, store, and protect your personal information.

9. Limitation of Liability

• TRENQO is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or services.
• Our liability is limited to the purchase price of the product in question.

10. Policy Updates

TRENQO reserves the right to update or modify these Terms & Conditions whenever necessary. Updates will be effective as soon as they are posted on this page.

11. Governing Law

These Terms & Conditions are governed by the laws of Bangladesh. Any disputes will fall under the jurisdiction of the courts in Bangladesh.

12. Product Images & Colors

We make every effort to display products as accurately as possible. However, colors may look slightly different due to lighting during photography or variations in screen displays.

By shopping with TRENQO, you confirm that you have read, understood, and agreed to these Terms & Conditions.