Privacy Policy – TRENQO

At TRENQO, your trust means everything to us. When you shop for shirts, pants, or Panjabi through our website, you share personal details with us, and we take that responsibility very seriously. This Privacy Policy explains how we collect, use, and protect your information while keeping your shopping experience smooth, safe, and enjoyable.

1. What We Collect

When you place an order or interact with our website, we may collect:

• Basic details like your name, phone number, email, and delivery/billing address.
• Order information including products purchased and payment details (processed securely).
• Technical information such as browser type, device details, and IP address, which helps us improve site performance and security.

2. How We Use Your Information

We use your information only to serve you better, such as:

• Delivering your orders safely and on time.
• Sending order confirmations and updates.
• Sharing offers, promotions, or style updates (only if you subscribe).
• Responding to your questions and customer support needs.
• Improving our website, collections, and overall shopping experience.
• Preventing fraud, errors, or misuse of our services.

3. Sharing Your Information

Your information stays private with us. We never sell or rent customer data. However, to complete your order, we may share limited details with:

• Delivery partners to ship your order.
• Payment gateways to process transactions securely.
• Technical support teams who help keep our website running.

Each partner is required to handle your information with the same level of care we do.

4. Protecting Your Data

We use secure servers, encryption, and trusted payment solutions to protect your personal data. While no system is 100% foolproof, we are committed to applying the best industry practices to keep your details safe.

5. Cookies & Preferences

Like most websites, we use cookies to make browsing easier, such as remembering your cart, saving preferences, and showing relevant offers. You can control cookies through your browser settings, but some features may not work properly if disabled.

6. Your Choices & Rights

You are always in control of your information. You can:

• Update or correct your details by contacting us.
• Unsubscribe from promotional emails anytime.
• Request deletion of your personal data (where legally possible).

7. Links to Other Websites

Our site may include links to third-party websites for convenience. TRENQO is not responsible for how these sites handle privacy, so we recommend reviewing their policies separately.

8. For Under-18 Customers

TRENQO does not knowingly collect information from individuals under 18. If we find out such data was shared, we will remove it immediately.

9. Updates to This Policy

We may review and update this Privacy Policy as our services grow. Any changes will be posted here, and the latest version will always apply.

10. Contact Us

If you have any concerns about your personal information or how it’s used, please reach out:

Email: trenqobd@gmail.com
Phone: +880 1711-100757

By shopping with TRENQO, you agree to the practices described in this Privacy Policy.